Implementation Manager-San Mateo - $90K-$130K
What you'll be doing
* World-Class customer service
* Responsible for leading implementation projects with a SaaS company
* Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal resources to resolve various customer issues
* Coordinate project timelines, tasks and development efforts with both the internal engineering team and customer teams to manager implementation projects and ensure we keep customers on plan and on schedule
* Help improve internal processes and systems for more efficient customer interactions
* Develop repeatable and scalable processes to improve project quality and delivery
* 2-4 years of hands-on implementation experience with web applications at a SaaS company
* Experience with implementing and/or integrating with ERP applications such as NetSuite, Quickbooks, Intaact
* BS in Computer Science or related field
* Experience in working with Zendesk or Salesforce is a plus
* Strong analytical, creative thinking and problem solving
* Detail oriented and well organized
* Ability to work in a fast-paced, deadline-driven start-up environment
If you are interested, APPLY NOW by emailing firstname.lastname@example.org or call Nicole @ 212-731-8272 for more details!
Anderson Frank International is the leading NetSuite recruitment firm in the US advertising more ERP/NetSuite roles than any other agency. We deal with both NetSuite Partners & End Users throughout the United States and we have never had more live requirements for NetSuite professionals.
By specializing solely in placing candidates in the NetSuite market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and NetSuite jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any NetSuite candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the NetSuite market and some of the opportunities and NetSuite jobs that are available I can be contacted on 1-212-731-8272. Please see www.andersonfrank.com/search for more fantastic NetSuite opportunities!
Anderson Frank International is acting as an Employment Agency in relation to this vacancy.
NetSuite / Net Suite / ERP / OneWorld / One World / Accounting / SF / Bay Area / San Francisco Bay Area / Accountant / Controller / Manager/ Financial / SaaS / CPA