Salary- up to 95k
ESSENTIAL FUNCTIONS
* Partner with the business users to understand their processes and support their optimized use of NetSuite
* Direct post go-live optimizations and follow-up on development efforts
* Primary point of contact for application support managing any escalations to NetSuite support
* Manage user access and maintain proper system access/roles/rights
* Support user requests for new searches, reports, KPIs and dashboards
* Plan, review, and manage change configurations, customization, and 3rd party integration requests
* Fully document existing and new customizations and workflows
* Develop, test, and deploy application extensions using system API and 3rd party tools
* Manage NetSuite integration with internal and external systems
* Ability to create scripts and workflows to meet business requirements
* Develop, test, and deploy NetSuite customizations and new functionality based on changing business needs
* Manage business process testing for ongoing NetSuite upgrades
* User Training (Process/Systems)
* Monitoring the health of NetSuite processes
* All other duties as assigned
QUALIFICATIONS
* 5 plus years experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
* NetSuite integration and/or customization experience
* Solid experience in change management and Business Process Mapping in support and /or in conjunction with a major IT initiative
* Excellent troubleshooting and problem-solving skills
* Ability to provide alternative options to solve business problems with the system or process
* Excellent communication on both technical and non-technical contexts is required as well as working under deadlines in a fast-paced environment and prioritizing competing demands
* Working knowledge/experience with NetSuite, ERP and CRM systems
SKILLS AND KNOWLEDGE
* Expert in MS Excel, SQL, MS Access
* Experience with ISO and R2 audits
* NetSuite e-commerce experience preferred
* NetSuite Administration experience required
* Project Management experience required
* Knowledge of Lean management systems
* Ability to lead a team and collaborate cross functionally
* Experience in manufacturing, distribution, and/or service environment preferred
EDUCATION
* Bachelors Degree in a related discipline
