• Location: USA, Texas, Austin
  • Date Posted: 9th Feb, 2021
  • Reference: 02092021nw

* Process customer orders arriving via internal entry, retail ecommerce, and EDI connections using NetSuite ERP system
* Work with large retailers and their representatives to ensure incoming orders and outgoing shipments run smoothly
* Create shipping documentation and coordinate shipping resources for the small package and palletized shipments both for domestic and international destinations
* Interface with multiple departments, including Sales, Accounting, Customer Service, and Operations, to fulfill order delivery requirements
* Support production and warehouse operations to ensure products are packaged and shipped in the most timely and efficient manner possible to meet the customer requirements
* Create and accurately maintain internal order and shipping data reports / logs as required
* Problem resolution regarding ERP sales orders and outing shipment records / documents
* Anticipate problems and initiates actions to ensure that customer orders are processed efficiently and in a timely manner

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