Ref: 0001

NetSuite Functional Consultant


Job description

NetSuite Functional Consultant


Job Description

Role & Responsibilities

* Manages and directs the process flow of the scope from the beginning to end of the
* deployment
* Implement solutions including business requirements gathering, product configuration and customisation's.
* General NetSuite Product consulting.
* Data cleansing, conversion and importing
* System customisation's, JSON, NetSuite SuiteAnalytics, Advanced PDF, Saved Searches, Report
* Writing and SuiteBuilder
* Identifying problems with customer's process and creating solutions using best practices
* Access customer support requests for potential product enhancements and defects.
* Co-ordinate release and upgrade schedule with product development, service delivery, partners and customers.
* Maintain customer portal for FAQ, solutions and product updates.
* Ad hoc duties as required.

Skills & Qualifications

* NetSuite Support, Systems implementation or administration experience
* 3+ years of experience providing functional support for emerging to enterprise level software
* applications (SaaS, Oracle, SAP, NetSuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft etc)
* Experience working on projects with multiple stakeholders
* Exposure to field service management and NetSuite highly desirable
* Strong empathy for customers and a passion for revenue and growth
* Demonstrated desire for continuous learning and improvement
* Excellent communication and presentation skills
* Relevant Bachelor's degree; preference for computer science and accounting or related degrees