Ref: 040122

IT Manager

England, Devon

Job description

IT Manager


Job Description

My client are a NetSuite end user looking to expand their IT team due to recent growth.

This role requires you to take overall accountability for ensuring that the software systems and IT infrastructure are robust and meet the needs of the business both now and in the future. You will manage relationships with key IT suppliers ensuring service is delivered within budget and in line with quality standards and departmental needs and utilise software to improve operational efficiency and data accuracy among other duties.

Role & Responsibilities

* Manage a fluctuating workload and prioritise to ensure that internal and external customers' expectations are met
* Participate fully in operational meetings and influence wider business processes by asking the right questions at the right time
* Understand the risk profile within IT and work with the Finance Director to manage these risks
* Participate in Company strategy and deliver an IT strategy that supports the overall objectives
* Plan projects, communicate progress and work with project teams to deliver on time, in full and on budget
* Ensure each member of the team is provided with the appropriate level of support and training to drive their interpersonal and technical development
* Carry out regular 1:1s and bi-annual Personal Development Reviews with the team to drive performance and engagement
* Support the wider management team in understanding and getting the best out of our IT systems
* Co-ordinate IT support, training, and orientation to maximise efficiency in users across the business

Skills & Qualifications


* An effective communicator who can explain complex concepts to an audience of wide skill levels
* Highly motivated with a positive attitude and solutions-based approach to problem solving
* Confident decision-maker, organised and diligent with high personal standards of integrity
* Strong project management skills with effective results focus within an information systems environment
* Ability to be flexible and work hard, both independently and as part of a team, in a high pressure on-call environment with changing priorities
* Be commercially aware with a customer centric approach
* Ability to present to Board and senior management


* Experience of supervision or management of people
* Experience of working in a subsidiary of a PLC
* Experience of working with cloud based infrastructure such as Azure as well as local infrastructures
* Worked in a business running a CRM/ERP system such as SAP, Dynamics or NetSuite
* Experience of successfully managing projects using 3rd party vendors


* Non contractual yearly Senior Managers bonus up to 10% of salary based on performance.
* Other benefits