Ref: SrWHM

Senior Warehouse Operations Manager

USA, California

  • £100,000 to £150,000 GBP
  • Other Role
  • Skills: 3PL, KPI, Inventory, Distribution, Supply Chain, Warehousing
  • Level: Senior

Job description

Senior Warehouse Operations Manager


Senior Warehouse Operations Manager

Who we are:

A 3PL warehouse in Fremont, CA. Our clients are some of the Bay Area's most
influential companies. As such, we strive to bring an exceptional customer experience to
warehousing and distribution. This begins with our incredible team.

What we are looking for:

Due to our sustained growth, we are looking for a seasoned Warehouse Operations
Manager to join our amazing team. We are looking for motivated individuals with 10+ years of
operations improvement experience in a warehouse environment. This person will drive our
ISO 9001 compliance program, manage a bonded facility, lead and develop an operations team,
and implement industry best practices aimed at improving processes and overall customer

What you'll do:

- Identify, document and apply ISO 9001 standards to the day-to-day business
- Manage a US Customs Bonded Warehouse in accordance to proper regulations
- Plan and manage the efficient receipt, storage, and fulfillment of inbound and outbound
orders, through vigilant focus on KPI's, quality and service goals
- Utilize forecasting methodologies and tools to improve visibility
- Administer training, qualification, safety programs and ensure regulatory compliance
- Recruit, hire, and train warehouse and operations associates
- Conduct performance reviews, ongoing performance discussions, and salary review
- Monitor, observe and record productivity, quality and utilization for assigned area
- Ensure that the physical condition of the work areas are conducive to a healthy and safe
working environment
- Plan and manage a P&L, with accountability for cost containment and efficiency
- Look to the future and develop warehouse and fulfillment strategies that drive
automation where possible and improve profit margins

What you'll bring (Must Have):

- 5+ years of personnel management experience within a warehouse or distribution center
- Excellent written and verbal communication
- Ability to manage budgets, and improve upon KPIs
- Experience with implementing 5S and Lean principles
- Experience with WMS such as 3PL Central, Oracle, Netsuite (other programs such as
TMS, CRM are a plus)
- Bonded warehouse experience
- ISO 9001 implementation or operational experience
- Strong communication and leadership skills - must be able to lead and motivate a
diverse group of people with compassion
- Strong knowledge of warehouse operations
- Proven decision-making capabilities
- Able to pass a CBP background check (misdemeanors, such as DUI are taken on a case
by case basis)

Nice to Have:

- Free Trade Zone experience
- C-TPAT and/or TAPA experience
- Systems implementation experience
- OSHA experience
- Bilingual Spanish & English