A Tenth Revolution Group Company

Ref: a0MaA0000003FH3.1

Application & Database Admin

USA, New York

Job description

Application & Database Admin


Job Title: Application and Database Administrator

The Application and Database Administrator is responsible for managing and maintaining all enterprise applications, such as Tessitura and related database configurations. This role includes first-line support for users alongside the HelpDesk team, user training, and generating necessary documentation. Reporting to the VP of IT, the Administrator will support user requests for reports, data, and analytics, ensuring proper data hygiene. Collaboration with the Infrastructure team is essential.


Technology Management:
- Provide ongoing administrative support for application software and database systems.
- Integrate Tessitura with other applications and the organization's website and intranet for various departments.
- Perform database administrator tasks, including writing PL/SQL and SQL scripts, backups, and maintaining overall database health.
- Research, plan, implement, and troubleshoot Tessitura upgrades in coordination with stakeholders, including testing and staff training.
- Update system tables as necessary.
- Serve as the primary Help Desk contact for issues related to enterprise applications.
- Coordinate and schedule webinars provided by Tessitura and other partners.
- Lead the technical aspects of the Tessitura Version 16 upgrade.
- Act as a resource for training and assistance with enterprise applications and databases.
- Engage with external application users via forums on the network's website.
- Assist users in implementing new ideas and plans.
- Execute SQL queries and updates as needed.
- Take a user-focused approach to implementing new technologies related to enterprise applications and databases.
- Represent the organization professionally.
- Attend the Tessitura Learning & Community Conference as permitted.
- Perform other duties as assigned.
- Stay updated with the latest developments and how they can be utilized within the organization.
- Work with stakeholders to create a roadmap for future application product implementations.


- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience.
- 2-3 years of extensive experience working with Tessitura.
- 2-3 years of experience working with or integrating ticketing systems.