About the Opportunity
I am partnering with a global technology firm serving enterprise clients across several commercial industries to place an experienced Senior NetSuite Administrator. This organization operates across multiple regions and has built a robust, scalable technology platform with a strong emphasis on security and compliance. They offer a competitive benefits package, a business casual culture, and a strong track record of professional development and internal mobility.
This is a hands-on, high-ownership role within a collaborative engineering team. The successful candidate will serve as the primary subject matter expert for NetSuite and a broader suite of business applications, partnering directly with cross-functional stakeholders to support system administration, integrations, and continuous enhancements.
Primary Responsibilities
* Provide technical guidance and day-to-day administration of the NetSuite ERP platform
* Manage relationships with third-party vendors and integration partners
* Leverage JavaScript and NetSuite APIs to support custom development and automation
* Administer and support a customer service platform, including vendor coordination and ERP integration
* Support and administer a project and collaboration toolset at an application level
* Develop scripts to manage data inputs/outputs and support custom field configurations
* Connect and maintain integrations, third-party modules, and add-ons across core business applications
* Coordinate technical and project efforts across vendors and external integrators
* Deliver strong internal customer service communication to stakeholders across departments
* Conduct regular data audits and resolve data integrity issues
* Gather end-user feedback and translate it into system requirements and enhancements
* Evaluate new tools and integrations to support operational efficiency
* Design and implement searches, reports, dashboards, and process monitoring solutions
* Participate in all project phases: requirements gathering, gap analysis, solution design, development, configuration, QA, documentation, and training
* Manage user access, monitor system performance, and maintain up-to-date system documentation
Basic Requirements
* BS/BA degree or equivalent professional experience
* 5+ years of ERP/CRM administration experience
* 2+ years of NetSuite experience, including API integration implementation
* Use of AI tools such as Claude, ChatGPT, etc.
Preferred Skills & Experience
* Familiarity with ITSM and customer service platforms
* Experience creating and maintaining technical documentation
* Proficiency in REST API scripting; knowledge of iPaaS integration tools a plus (Celigo, ideally)
* NetSuite SuiteFoundation Certification preferred
* CRM platform experience a plus
Benefits
My client offers a comprehensive benefits package including medical, dental, vision, and prescription coverage, life insurance, retirement plans with company match, parental leave, and a flexible hybrid working arrangement.
All candidates must successfully pass background and credit checks. My client is an Equal Opportunity Employer.
